We respect your privacy. This policy explains what data we collect when you buy music, merch, or tickets from whoismox.com and how we use it.
1. Information We Collect
- Personal info: Name, email, phone, shipping/billing address
- Payment info: Processed securely by Pawapay/Stripe/PayPal. We never see or store your card numbers and mobile money PIN.
- Order info: Items purchased, download links, ticket details, order history
- Website data: IP address, browser type, pages visited, cookies. We use Google Analytics to understand site traffic and Sentry to record errors, which can include your IP address and browser type.
2. How We Use Your Information
- Process orders and send download links/tickets
- Ship physical merch to your address
- Send order confirmations and customer support replies
- Email you news/updates only if you opt in. Unsubscribe anytime
- Prevent fraud and improve our website
3. Who We Share Data With
We don’t sell your data. We only share with services needed to run the site:
- Payment: Stripe, PayPal , Pawapay
- Shipping: DHL, FedEx, or other local couriers you actually use
- Email: Mailchimp/Resend for order emails and the newsletter you sign up for
- Analytics: Google Analytics
- Error Monitoring: Sentry
- Embedded content: AudioMack/YouTube may set cookies when you play music/videos
- Legal: If required by law
4. Cookies
We use cookies for shopping carts, login sessions, and analytics. You can disable cookies in your browser, but parts of the site may not work.
5. Your Rights
You can request to access, correct, or delete your personal data. EU/UK/California residents have additional rights under GDPR/CCPA. Email us to make a request.
6. Data Security
We use SSL encryption and secure platforms to protect your info. No method is 100% secure, but we take protection seriously.
7. Children
This site is not for anyone under 13. We don’t knowingly collect data from children.
8. Changes to This Policy
We’ll update this page if our practices change. Check the “Last updated” date above.
9. Contact
Questions about privacy? Email: [email protected]